Terms of Service
Please read these Terms of Service carefully. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you should refrain from using our site.
Introduction
Lilla P, LLC ("Lilla P," "we," "us," or "our") owns and operates this website. These Terms of Service govern your use of this site and apply to all visitors, customers, and others who access or use our services.
Acceptance of Terms
By using our site, you confirm that you have read, understood, and agree to comply with these Terms of Service and our Privacy Policy.
Changes to the Terms
We may update these Terms periodically. Any changes will be posted on this page, and continued use of the site after updates indicates your agreement to the revised terms. We encourage you to review this page regularly.
Products, Content, and Specifications
All features, content, specifications, products, and prices are subject to change at any time without notice. We strive to display product colors accurately, but variations may occur due to device screens and settings. Including any products or services on this site at a particular time does not imply or warrant that they will be available at any time.
Order Acceptance
Placing an item in your shopping cart does not guarantee availability at checkout. Orders are confirmed upon email confirmation; however, this is not a final sale agreement until payment is processed and approved. We reserve the right to limit order quantities, require additional verification, or refuse service at our discretion.
We may require additional verification before accepting the order for certain orders, such as high-value purchases or orders with differing billing and shipping addresses.
Shipping and Risk of Loss
We ship to addresses within the regions specified in our Shipping Policy. Risk of loss and title for items pass to you upon delivery to the carrier. You are responsible for filing claims with carriers for any damaged or lost shipments.
Accuracy of Information
We make every effort to ensure accuracy; however, information on this site may occasionally be inaccurate or outdated. We reserve the right to correct any errors and make changes at any time without prior notice.
Permitted Use of Site
You may browse and make purchases on this site for personal use only. Unauthorized copying, modification, or use of site content for commercial or other purposes is strictly prohibited. You are responsible for maintaining your account's confidentiality and password and all activities under your account.
Intellectual Property Rights
All content on this site, including text, images, logos, and designs, is the property of Lilla P or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use our trademarks or content without prior written permission from Lilla P.
Linking and Third-Party Links
Creating or maintaining any link from another site to any page on this site without prior written approval is prohibited. This site may contain links to third-party websites, provided for your convenience. Lilla P does not endorse, guarantee, or take responsibility for any third-party content or practices.
User-Generated Content and Communications
Any feedback, reviews, or suggestions you submit will be considered non-confidential and may be used by Lilla P without restriction. By submitting content, you grant us an unrestricted right to use it for commercial or non-commercial purposes.
Privacy and Data Collection
Your use of this website is also governed by our Privacy Policy, which details our data collection, usage, and protection practices. By using this site, you consent to these practices, including our use of cookies and analytics for performance improvement and targeted advertising.
Gift Cards and Store Credits
Gift Cards purchased on our website are valid for 9 years from the date of purchase. Gift cards or store credits issued as an accommodation or exchange are valid for 1 year.
SMS Communications
By providing your mobile phone number and opting in to receive SMS communications from us, you consent to receive promotional and transactional messages via text. These messages may include, but are not limited to, order updates, exclusive offers, and other information related to our products and services.
By opting in, you agree to receive SMS messages at the mobile number you provide. Message frequency may vary, and message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After you send the “STOP” message, we will send a confirmation message to verify your opt-out request.
We are not responsible for any SMS delivery issues or charges you incur due to message failures, network limitations, or carrier restrictions. Please refer to our Privacy Policy for details on how we handle your personal data in connection with SMS communications.
Disclaimer of Warranties
All information, products, and services are provided "as is" without any warranties of any kind. We do not guarantee that the site will be error-free, uninterrupted, or meet your specific requirements.
Limitation of Liability
To the fullest extent permitted by law, Lilla P is not liable for any indirect, incidental, or consequential damages resulting from your use of our site or products, including damage to devices or data loss. If an issue arises, your sole remedy is to discontinue the use of the site.
User Rights
If you are a resident of California or the European Economic Area, you may have specific rights regarding your personal data. Please refer to our Privacy Policy for information on how to access, correct, or delete your data.
Governing Law and Dispute Resolution
The laws of the State of New York govern these Terms and any disputes arising from your use of our site. Any disputes will be resolved through binding arbitration in New York City, in accordance with the rules of the American Arbitration Association.
By agreeing to arbitration, you waive the right to a jury trial or to participate in a class action. All claims must be brought individually and not combined with others.
Third-Party Accounts and Responsibilities
In cases where third-party accounts (such as social media logins) are used to access our site, you are responsible for maintaining the security and confidentiality of such accounts. Lilla P is not liable for any issues arising from the misuse or breach of third-party accounts.
Termination of Use
We reserve the right to terminate your account or access to the site at any time, for any reason or for no reason. You remain responsible for any charges incurred prior to termination.
Contact Information
If you have questions about these Terms of Service, please contact us at shop@lillap.com or call (212) 242-7471.
For additional information, please refer to:
Last Updated: November 1, 2024