Introduction:
Welcome to Lilla P! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and interact with our Customer Service. It applies to all information collected through our website and in connection with our online services.
Information We Collect:
- Personal Details: We collect your name, email, phone number, and address when you place an order or contact our Customer Service.
- Payment Information: We process payment information securely, including credit card details, for order fulfillment.
- Browsing Data: Information about your browser, operating system, and IP address is collected for website functionality and improvement, and fraud protection.
Use of Your Information:
- Order Processing: We use your information to fulfill your orders and manage transactions.
- Customer Support: Your details help us provide responsive customer service.
- Marketing Communications: We may send you promotional emails or text messages about our products and services, which you can opt out of at any time.
Data Security:
We employ SSL encryption technology to protect your data. Regular security reviews and updates are conducted to safeguard your information.
Cookies and Tracking:
Cookies help enhance your browsing experience, including personalizing content and speeding up website navigation. You can refuse cookies through your browser settings, which may limit your access to certain website features.
Third-Party Advertising:
We use third-party vendors for analytics and advertising. These services use cookies and web beacons to deliver relevant ads. You can opt out of targeted advertising via the following links where you see the ads. Visit the Digital Advertising Alliance’s opt-out portal for more options.
California Privacy Rights (CCPA):
- Rights: California residents have the right to request information about data collection and opt out of the sale of personal data.
- Non-Discrimination: Exercising CCPA rights will not result in discriminatory treatment.
European Economic Area (EEA) Rights:
- Your Rights: EEA residents have the right to access, correct, delete, or transfer personal data and to object to or restrict processing.
- Legal Basis: We process your data based on contractual necessity, legitimate interests, legal obligations, or your consent.
Contact Information:
For any privacy-related questions or requests, don't hesitate to contact our Customer Service at shop@lillap.com or call (212) 242-7471.
Policy Updates:
We may update this policy from time to time. We will let you know of significant changes through our website.
Consent:
By using our website, you consent to collecting and using your information as described in this policy. You may withdraw your consent at any time by contacting us.