If you'd like to make a return or exchange, click here. Full details on our return and exchange policies are below.
For international orders, please contact firstname.lastname@example.org to initiate your return.
We gladly accept returns within 30 days and in new condition subject to the following guidelines:
- Refunds will be issued within two business days of the inspection. It may take your bank longer to post the refund to your account.
- Final Sale items are nonrefundable and can not be exchanged.
- Shipping Charges are nonrefundable.
- After you request a return, we will email you a return authorization along with a prepaid shipping label, and $6.95 will be deducted from your refund if you choose to use this label.
- Returns are eligible for purchases from LillaP.com only.
Exchanges (United States Only)
- Please complete your return as detailed above.
- You will be emailed a return authorization along with a prepaid shipping label, and $6.95 will be deducted from your refund if you choose to use this label.
- Place a new order with your new item.
- If you used a discount code on your initial order, we would be happy to honor that for your exchange order! To proceed, please email email@example.com with your new order number, and your original order number so that our team can assist
- A one-time price adjustment will be offered on full-price merchandise within seven days of purchase. All price adjusted merchandise becomes Final Sale.