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Terms Of Sale

Terms of Sale


Acceptance of Terms: By placing an order, you accept Lilla P’s Terms of Sale, which supersede prior agreements and govern all transactions. We may update these terms, effective upon posting at In case of conflict, these terms prevail.

Cancellations: Orders cannot be canceled fourteen (14) days after the Seller’s receipt of the order or after an order has shipped, whichever occurs first. Cancellations after this time frame incur a 50% fee of the total merchandise plus any incurred shipping charges (the “Cancellation Fee”). A cancellation fee applies if payment is not received by the Completion Date or the Buyer refuses the shipment.

Shipping: Goods are shipped FOB from Lilla P’s warehouse. The Start Ship Date indicates when goods can first arrive at the buyer's delivery address. The Completion Date is the final day goods can depart our warehouse. If either date falls on a day the warehouse is closed, the Seller may adjust these dates accordingly.

Courtesies: Buyer acknowledges that requests for special handling, like pre-shipment notifications, are provided as a courtesy only and do not condition an order on such requests. At its discretion, the Seller may release a shipment or extend the shipping period to address these requests.

Returns: Upon receiving your order, inspect it immediately for any discrepancies or defects. If you find any issues, email within seven (7) days with your order number, a detailed description of the problem, and photos of any damage. We will issue a return authorization for defective merchandise or shipping errors. Returns for other reasons are at our discretion and subject to a 25% restocking fee.

Payment Policies: Lilla P does not accept checks. All initial orders must be paid with a major credit card. Payments will be collected via ACH Debit or Electronic Check for accounts with approved credit when due. The Buyer authorizes the Seller to initiate necessary debit and credit transactions in their checking account or via the provided credit card when payments are due. This authorization remains effective until the Seller receives written termination from the Buyer and has had reasonable time to act. A 3% processing fee applies to credit card payments made after shipping. Payments not processed automatically by the Seller or through the portal will incur a $20 per invoice manual processing fee. Additionally, a $40 handling fee will be charged for any payment returned as uncollectible.

Credit: The Seller will evaluate credit requests. Only the accounting department can approve payment terms other than cash in advance. The Seller or its agents may periodically check the Buyer’s or Guarantor’s creditworthiness through appropriate sources, including the references provided by the Buyer.

Credit Deterioration: Besides other legal remedies, the Seller may terminate or suspend deliveries if the Buyer fails to pay for any shipment on time. If the Seller deems the Buyer’s financial condition unsatisfactory, the Seller may demand cash payments or adequate security before delivering goods. This does not absolve the Buyer of its obligations under this agreement.

Default: If the Buyer fails to make timely payments, the Seller may impose a late fee of 1.5% per month on the overdue amount. Additionally, if the Seller needs to pursue collection, the Buyer will be responsible for all related costs, including collection agency fees, attorney’s fees, court costs, and any other expenses incurred by the Seller in enforcing this agreement.

Exemption Certificates: The Buyer is responsible for providing and maintaining their resale certificate with the Seller. Seller reserves the right to assess Sales Tax if the information is insufficient. The seller may collect unpaid sales tax retroactively if deficiencies are found during audits. The Buyer agrees to indemnify the Seller for any liabilities, costs, or expenses resulting from retroactive sales tax collection.

Personal Guaranty: By signing this agreement, the individual(s) agree to personally guarantee the timely payment of any invoices and associated charges owed to the Seller by the Buyer. This guarantee is continuous and cannot be revoked. The Buyer acknowledges acceptance of this guarantee and waives notification of default, demands, protests, or any actions related to their debt. This guarantee remains valid until canceled in writing by registered mail, but cancellation does not affect any outstanding balances at notice.

Minimum Advertised Price: Advertised items, including online stores, must be priced at the Seller's suggested retail price. Markdowns are allowed only 90 days after the Seller's quoted delivery date. When marking down items, the original suggested retail price must be shown. No markdowns are permitted on the Seller's core items unless they are discontinued by the Seller.

Paid Search Terms and Conditions: Bidding on the Lilla P trademark or any variation or misspelling of it is expressly prohibited, including trademark bidding.

Jurisdiction: All transactions are subject to New York law. The Buyer and Guarantor agree to New York jurisdiction. The Seller retains the right to file a claim against the Buyer or Guarantor in their home jurisdiction.

Severability: If any portion of this Agreement is found to be unenforceable, the remaining portions will remain in full force and effect.

Thank you for your business!