Refund policy

If, for any reason, you are not completely satisfied with your LillaP.com purchase, we will accept returns within 30 days of your order date for a full refund, subject to the following guidelines:

-All merchandise must be unworn, unwashed, and unaltered with all tags still attached.
-All items marked as Final Sale or Last Call cannot be returned or exchanged
-Unauthorized returns of Final Sale items will be refused with no credit given.
-Merchandise must be purchased from LillaP.com. We cannot accept returns of merchandise purchased from any third-party resellers.
-Shipping and handling charges are nonrefundable after an item has shipped.
-We will gladly offer a one-time price adjustment of full-price merchandise or merchandise purchased without a promotional offer within 7 days of the order/purchase date. Price adjustments will be only granted in the form of a Lilla P gift certificate. Any price-adjusted merchandise becomes final sale.
-Lilla P is not responsible for items lost or damaged during return transit. We suggest you ship your return insured and in a traceable manner.
-Your original form of payment will be refunded for the purchase price and any applicable sales tax. Please allow 1-2 billing cycles for your credit to appear on your statement.
-Please note there are no returns or exchanges on the purchase of Gift Certificates.